Compliance Applications
From RecordingWiki
Compliance with PCI (Payment Credit Industry) Requirements, HIPPA, Sarbanes-Oxley (SOX), NASD/SEC rules, Gramm-Leach-Bliley and FOIA (Freedom of Information Act) are forcing organizations to archive and retain voice recordings and other communication records like chat and email.
Article "What is PCI Compliance About?" (source: CIO)
